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SEARCH Website Review & Ratings + Coupons Products & Services sells simple safe earth friendly toys that help inspire a child's imagination and play. sells everything from crafts to toys to children's furniture to outdoor play equipment. sells toys for children of all ages. offers numerous shopping categories: Company Background was started about ten years old. is owned by Kitty and Alan Morse. The's head office is located in  Arcadia, California, USA. contact information:

11636 Goldring Rd, Arcadia, CA 91006, USA

(866) 202-8073 toll free  

(626) 305-1792 local

(626) 359-5701 fax Customer Feedback & Reviews

There are no customer reviews for on any of the popular review sites. However, there are numerous customer reviews on the site. Customer reviews for are extremely positive, customers raved about their great customer service, good prices, fast shipping and excellent quality products. 

Some customer reviews were:

I am so, so pleased not only with the singing marble tree toy that we purchased (it is so pretty I don't mind leaving it out all the time, which is good since the kids want to play with it constantly!) but the customer service we received was outstanding. When our toy arrived damaged (most likely because of the rough + tumble delivery guys in our neighborhood), they immediately rushed us a new one. I will be ordering from Heirloom Wooden Toys again! Thank you!

I purchased the cute train names for my grandchildren, the letters are beautifully colored, and workmanship superb, supporting USA made products was definitely a plus! Customer service is excellent. Thank you Kitty, look forward to more purchasing!

The BEST customer service and awesome toys that will last a long time!

Can't rave enough about the super-friendly customer service! Great selection of products, not to mention great quality & good prices. It's fast becoming one of my top toy sites to browse!

These cars are going to be a big favorite with my grandsons and they are such a quality toy I imagine I’ll see their children playing with them as well! Business Credibility & Trustworthiness is not accredited with the Better Business Bureau; however they do have a BBB rating of "A+". Their BBB file was opened in 2004 . Over the last three years, there has been zero complaints filed against HeirloomWoodenToys with the Better Business Bureau. has not received any accreditations, certifications or awards. Website Popularity & Google Ranking website popularity:

  • has a worldwide Alexa traffic rating of 510470 out of 30 million websites.
  • has a Google pagerank of three out of ten.
  • The site receives around 1959 unique visitors daily
  • About 81% of the visitors to the site are American. Social Media Presence social media presence:

  • can be followed on Facebook; they have 2,857 likes on Facebook and have 7 people talking about them. updates their Facebook page several times a week. .
  • can be followed on Twitter; they have 2966 followers on Twitter and have posted 474 tweets. usually tweets several times a week.
  • offers an email mailing list that customers can sign up for to keep up to date with all their great sales and new products.
  • has a blog customers can follow; they have not updated their blog since December 2011. Website Security & Safety guarantees that they do not store customers credit card information to help keep it safe from hackers. They also guarantee no spam and never send unasked for emails to customers. uses a SSL certificate from GlobalSign to encrypt customers' private information to help keep it safe from identity theft. Google Safe Browsing lists the site as "not suspicious" and states that no malicious software or suspicious content has been detected on it in the last ninety days. However, Google Safe Browsing has not visited the site in the last ninety days. Pricing & Packages offers very competitive prices on all their products. In a price comparison of three products, was cheaper on one products, more expensive on one product and the exact same price on one product as their leading competitor was. 

Whittle World Fire Rescue Play Set

  • $24.99
  • Leading competitor: $17.69

Dinosaur Stamp Set

  • $9.99
  • Leading competitor: $9.99

Tree Blocks Fairy Family

  • $24.95
  • Leading competitor: $30.00 Shipping Rates & Policies shipping rates and policies:

  • ships within the United States and internationally through Bongo International.
  • ships to APO/FPO addresses.
  • ships via UPS, Fedex, and the USPS, at their discretion.
  • Most in-stock products ship in 1 - 2 business days, unless otherwise noted in the detailed product description. Most orders arrive in 5-7 business days.
  • Customers are notified by email when their order is being shipped. Customers are sent the tracking number for their order via email.
  • Very large items are shipped via truck and may incur an additional shipping charge and take up to 3 business days longer to deliver

American orders:

  • offers free standard shipping on orders over $99 in the continental USA
  • offers $5 flat rate standard shipping on orders under $99 in the continental USA.
  • Expedited shipping is available for an additional cost
  • Exact shiping costs are provided at the checkout.

International orders:

  • .International customers must register with Bongo International to use their service. Payment Methods Accepted accepts most major credit cards; they accept MasterCard, Visa, American Express, and Discover Card. also accepts payments through Paypal; PayPal is a very secure way to pay for online purchases. does not accept money orders, wire transfers or checks of any kind Returns, Refunds & Exchange Policy return and refund policy:

  • offers a 90 day return policy.
  • allows returns if the toy has been played with or not.
  • Returns must be in its original packaging
  • Shipping fees are non-refundable.
  • Custom products are not returnable.

To make a return:

  • Customers are asked to contact's customer service to obtain a RMA (return merchandise authorization) number.  Any item returned without an RMA number will not be refunded.'s customer service can be contacted at or (866) 202-8073. 

.Returns should be sent to:
11636 Goldring Rd
Arcadia, CA 91006 Product images & screenshots Coupons
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